Feedback whiz is a customer feedback management platform designed to help e-commerce businesses, particularly those selling on Amazon. It offers tools that automate the process of collecting, analysing, and responding to customer reviews and feedback.
Users can effortlessly track and manage Amazon reviews, send automated email follow ups to customers, request product reviews or feedback. Feedback whiz also provides analytical tools to help users identify trends, track review performances, and monitor their overall rating – streamlining the whole process.
One of the platform’s key features is its ability to send alerts when new reviews or feedback are posted, allowing businesses to respond promptly. This is particularly useful for addressing negative reviews and resolving customer issues in a timely manner, which can ultimately improve customer loyalty.
We find Feedback Whiz invaluable in helping us improve the presence of our clients on Amazon. Talk to Melody about how we can use Feedback Whiz to improve your customer experience.
